Terms and Conditions

Last updated: January 2026

1. Introduction

These Terms and Conditions ("Terms") govern your use of the website and services provided by CHINMAY TECHNOSOFT PRIVATE LIMITED ("Company", "we", "us", or "our").

By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access our services.

2. Definitions

  • "Service" refers to the software products and services offered by the Company, including DocMold, NexInvo, and NexAI Pro.
  • "User" refers to any individual or entity that accesses or uses our Service.
  • "Subscription" refers to the paid access to our Service for a specified period.

3. Account Registration

To access certain features of our Service, you must register for an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain the security of your account credentials
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized access

4. Subscription and Payment

4.1 Subscription Plans

We offer various subscription plans with different features and pricing. Details are available on our Pricing page.

4.2 Payment Terms

  • All fees are quoted in Indian Rupees (INR) and are exclusive of applicable taxes (GST)
  • Payment is due at the start of each subscription period
  • We accept payment via credit card, debit card, UPI, and bank transfer

4.3 Auto-Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You can cancel auto-renewal from your account settings.

5. Free Trial

We offer a 14-day free trial for new users. The trial provides full access to the Service. No payment information is required to start a trial.

6. Acceptable Use

You agree not to:

  • Use the Service for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Transmit viruses or malicious code
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of the Service
  • Copy, modify, or distribute our software without permission
  • Use the Service to send spam or unsolicited communications

7. Intellectual Property

All content, features, and functionality of our Service are owned by the Company and are protected by intellectual property laws. You may not:

  • Copy or reproduce any part of the Service
  • Reverse engineer or attempt to extract source code
  • Remove any copyright or proprietary notices
  • Use our trademarks without written permission

8. User Data

You retain ownership of data you upload to our Service. By using our Service, you grant us a license to store and process your data solely to provide the Service. We will not access your data except as necessary to provide support or as required by law.

9. Service Availability

We strive to maintain 99.9% uptime but do not guarantee uninterrupted access. We reserve the right to:

  • Perform scheduled maintenance with prior notice
  • Suspend service for emergency maintenance
  • Modify or discontinue features with reasonable notice

10. Limitation of Liability

To the maximum extent permitted by law:

  • Our liability is limited to the amount paid by you in the 12 months preceding the claim
  • We are not liable for indirect, incidental, or consequential damages
  • We are not liable for loss of data, profits, or business opportunities

11. Indemnification

You agree to indemnify and hold harmless the Company from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.

12. Termination

We may terminate or suspend your account immediately if you breach these Terms. Upon termination:

  • Your right to use the Service ceases immediately
  • You may request a copy of your data within 30 days
  • We will delete your data after 90 days unless legally required to retain it

13. Dispute Resolution

Any disputes arising from these Terms shall be:

  • First attempted to be resolved through good-faith negotiation
  • Subject to arbitration under the Arbitration and Conciliation Act, 1996
  • Governed by the laws of India
  • Subject to the exclusive jurisdiction of courts in Ahmedabad, Gujarat

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes via email or through our Service. Continued use after changes constitutes acceptance of the new Terms.

15. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Us

For questions about these Terms, please contact us:

  • Email: chinmaytechsoft@gmail.com
  • Phone: +91-9737045191
  • Address: 508 MAPLE TRADE CENTRE, NR. SURDHARA CIRCLE, Thaltej Road, Ahmedabad-380054, Gujarat